Strategic Account Manager

SpendHQ, LLC.; Atlanta (GA); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Parental leave

401(k)

Health insurance

Performance bonus

Remote work policy

Flexible working hours

Equity Program

Referral bonus

Job summary

SpendHQ, LLC. is hiring a Strategic Account Manager in the US to deepen relationships with enterprise clients and drive long‑term value from SpendHQ’s procurement analytics platform.

You will lead complex renewal negotiations, educate clients on best practices, and collaborate across teams to identify growth opportunities while ensuring customer success.

Qualifications

• 5–10 years in Account Management or Sales in an Enterprise SaaS environment.
• Familiar with the procurement technology landscape.
• Strong business mindset with negotiation skills.
• Fluent in English with excellent verbal communication.

Responsibilities

• Manage and strengthen relationships with strategic accounts aligned to client goals.
• Identify cross‑sell and up‑sell opportunities to achieve revenue targets.
• Develop strategic account plans for long‑term growth.
• Identify risks early and retain customers with proactive plans.
• Educate clients on SpendHQ best practices and value realization.
• Assist clients in ROI case creation and procurement strategy.
• Lead complex sales cycles and renewal negotiations.

Skills

Account management experience

Enterprise SaaS

Procurement tech knowledge

Business mindset

Organised & detail‑oriented

Proactive & autonomous

Strong communication

CRM familiarity

Team player

Tools

CRM platforms

Job description

About SpendHQ

SpendHQ is a fast‑growing and dynamic Procuretech Scale‑up with an incredible collaborative company culture. Our team is constantly innovating – we invented performance management for procurement and we are a market leader and innovator in spend analytics. We provide procurement teams with the tools they need to drive value for their organisation, and we have fun doing it. The SpendHQ SaaS solution has been on the market for over 10 years. Our clients are recognised market leaders from both mid‑size organisations and large, multinational corporations. There are 20,000+ SpendHQ users across 500+ global clients. It is thanks to each of our employees that we are where we are today. We proudly have more than 100 team members in 10 countries with headquarters in both Atlanta and Lyon. But we are not stopping here. SpendHQ is taking on new challenges and we look forward to continuing to grow the company and team.

Where would you fit in the team?

The Strategic Account Manager role focuses on strengthening relationships with key accounts, driving value through SpendHQ’s solutions. It involves collaborating with senior stakeholders to develop long‑term strategies, driving revenue growth, ensuring client retention, and managing complex sales processes. The role also influences product strategy to meet client needs.

What will your job entail?

• Manage and strengthen relationships with strategic accounts, aligning SpendHQ solutions with client objectives.
• Identify and capitalise on growth opportunities like cross‑selling and up‑selling to achieve revenue goals.
• Develop strategic account plans to reach long‑term revenue targets.
• Identify risks early and build a strong plan to retain customers.
• Educate and guide complex clients on best practices for SpendHQ’s solutions.
• Assist clients in creating ROI cases and executing procurement strategies tailored to their organisational goals.
• Lead high‑stakes sales cycles and renewal negotiations, ensuring client buy‑in.

What experience and skills do you need to succeed?

• You have at least 5 to 10 years of experience in an Account Management or Sales role within an Enterprise SaaS environment.
• You are familiar with the procurement technology landscape and understand the industry.
• You have a strong business mindset and enjoy negotiating and identifying opportunities.
• You are organised, rigorous, and detail‑oriented.
• You are proactive and autonomous, and comfortable taking ownership of client relationships.
• You have excellent verbal communication skills and the ability to build strong relationships with prospects and clients.
• You are able to quickly learn and use tools such as CRM platforms.
• You are a team player who enjoys helping colleagues and collaborating across teams.
• You are fluent in English, both written and spoken, which is the primary working language.

Why do people love working at SpendHQ?

• Stronger Together – Everyone plays an important role at SpendHQ. We deliver more success through shared goals and mutual support. We work diligently to break down silos and collaborate.
• People Focused – We care about those we work with and those we serve. We strive for strong results, but not at the expense of people.
• Our Best Every Day – We act with authenticity, integrity, dependability and empathy. We are transparent with clients and each other. We foster an environment full of humble, fun go‑getters who approach every day as an opportunity to be their best.
• Customer Obsessed – Our customers are the reason for our success. We work hard to provide solutions that make their lives easier and help them achieve extraordinary things.
• Bold in Action – We believe in taking daring moves. We do everything with enthusiasm because we know our work is meaningful.

What you need to know?

Salary commensurate with experience. This is a full‑time, salaried position with a competitive benefits package:

• Unlimited PTO
• Parental leave
• 401(k)
• Health insurance
• Performance bonus
• Remote work policy
• Flexible working hours
• Equity Program
• Referral bonus

The position is based in our US Headquarter in Atlanta and reports to our US Account Management Team Lead.

We are an equal opportunity employer and value diversity at our company. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other protected status.