Strategic Account Executive (Technology Vertical)

Keyfactor; Seattle (WA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Global benefit coverage

Generous parental leave

Wellbeing resources

Volunteer days

Professional development

Job summary

Keyfactor is seeking a Senior Strategic Account Director to drive revenue growth within the technology vertical for the United States, including remote work options in California or Washington. You will expand existing relationships, lead strategic plans, and collaborate with product and marketing teams to deliver tailored security solutions.

Ideal candidates bring deep IT security knowledge, executive engagement skills, and a proven history of selling to technology companies on the West Coast.

Qualifications

• Bachelor's degree or equivalent experience in business, technology, or related field.
• Strong understanding of IT security landscape and emerging trends.
• Experience with risk management and security compliance frameworks.
• Ability to develop and execute high-level strategic plans that drive growth.
• Proven track record selling to technology companies, especially on the West Coast.

Responsibilities

• Identify upsell and cross-sell opportunities within existing accounts.
• Maintain and grow relationships with key stakeholders to ensure retention.
• Create strategic account plans outlining expansion and renewal goals.
• Collaborate with product, marketing, and customer success to design solutions.
• Lead negotiations for expansion deals and manage account health metrics.
• Monitor pipeline and provide regular revenue forecasts.

Skills

Strategic sales planning

IT security knowledge

Risk management

Security compliance

Executive relationship building

West Coast selling experience

Negotiation and deal closure

Education

Bachelor's degree in Business/Technology

Job description

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title: Strategic Account Director (Technology Vertical)

Location: United States; California or Washington (Remote)

Experience: Senior Level

Function: Sales

Industry: Computer and Network Security

Job Summary

The Strategic Account Executive is responsible for driving revenue growth through expansion deals within the existing customer base focused specifically on the technology vertical.

Applicants must be legally authorized to work in the United States

Job Responsibilities

• Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
• Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.
• Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
• Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
• Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.
• Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.
• Act as a point of escalation for any issues, ensuring swift resolution to maintain client satisfaction and minimize potential churn risks.
• Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.

Minimum Qualifications, Education, and Skills

• Bachelor's degree in Business Administration, Technology, or equivalent experience.
• Comprehensive understanding of the IT Security landscape and emerging trends.
• Expertise in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Exceptional ability to develop and execute high-level strategic plans that drive growth.
• Expertise in the IT Security industry with an emphasis on market trends and dynamics.
• Experience selling into Technology companies primarily headquartered on the West Coast.
• Strong indirect leadership skills to inspire and guide teams.
• Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values.
• Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration.
• Strong problem-solving skills to address complex challenges effectively.

Travel Requirements

• Up to 40% travel required.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn't exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings - followed by group gatherings.

Our Core Values

Trust is paramount.

Customers are core.

Innovation never stops, it only accelerates.

We deliver with agility.

United by respect.

Teams make "it" happen.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION:

Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.