Strategic Account Executive

Maven AGI; San Francisco (CA); On-site; USD 165,000 - 185,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Parental leave

Job summary

Maven AGI is seeking a seasoned Strategic Account Executive to own and expand complex enterprise relationships. You will navigate executive buyers, cross-functional stakeholders, and rigorous procurement processes to drive durable customer value.

In this role, you will manage a portfolio of strategic accounts, run in-depth discovery, and orchestrate multi-month cycles with pilots, security reviews, and evaluations.

Qualifications

• 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies.
• Proven track record of closing 500K-2M+ ACV deals.
• Experience leading or co-owning POCs, pilots, and enterprise evaluations.

Responsibilities

• Own a portfolio of strategic enterprise accounts from net-new to expansion.
• Run deep discovery to understand pain, metrics, and decision criteria.
• Build and manage mutual success plans aligned to executive priorities.

Skills

Strategic B2B SaaS sales

Executive buyers navigation

Enterprise deal closing

POC / Pilot leadership

Multi-stakeholder selling

Forecasting & pipeline

Job description

Company OverviewMaven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.

Position Overview

We're looking for a seasoned Strategic Account Executive to own and expand complex enterprise relationships. This role is built for a consultative seller who thrives in long-cycle, high-ACV deals and knows how to navigate executive buyers, cross-functional stakeholders, and rigorous enterprise buying processes. You\'ll sell transformation and outcomes — not features — and partner closely with Solutions, Product, and Customer teams to drive durable customer value.

What You\'ll Do

• Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
• Run deep discovery to understand customer pain, success metrics, and decision criteria
• Build and manage mutual success plans aligned to executive priorities
• Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
• Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
• Forecast accurately and maintain disciplined pipeline management
• Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure

Who You Are

• 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies
• Proven track record of closing 500K-2M+ ACV deals
• Demonstrated success managing 6–12 month sales cycles
• Experience leading or co-owning POCs, pilots, and enterprise evaluations
• History of success selling into complex, multi-stakeholder environments
• Comfortable owning deals from initial discovery through procurement and close

How You Show Up

• We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
• We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
• We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
• We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.

What we offer

• 100% of medical, dental, and vision premiums covered for you, 80% for family
• HSA and FSA plans available
• Unlimited vacation and 100% paid parental leave
• Free lunches, onsite gym, and commuter benefits for in-office employees
• $1,000 home office stipend and $5,000/year for continuing education
• Competitive salary, comprehensive benefits, and meaningful equity
• ~130 people, built from zero in under three years — small enough that your work is visible, big enough to already be running at Dell- and Tripadvisor-scale

Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.

Join us in changing the face of enterprise customer support.

Compensation Range: $165K - $185K