Strategic Account Executive

National CooperativeRx; Madison (WI); Presencial; USD 95.000 - 130.000; Jornada completa

Descripción de la vacante

National CooperativeRx seeks an experienced Account Management professional to join its team in Madison, WI. The SAE will act as lead contact for customers, building trusted advisor relationships and ensuring delivery of our PBM solutions while coordinating with employers, unions, and brokers.

The role emphasizes strategic oversight, strong communication, and the ability to manage multiple projects with meticulous attention to detail.

Formación

• 5+ years of sales or account management experience.
• 2+ years in PBM sales/account management preferred.
• Willing to travel 30–40% as needed.
• Knowledge of PBM and employer self-funding concepts.

Responsabilidades

• Serve as the lead point of contact for assigned customers.
• Build and maintain strong, long-lasting relationships with members.
• Develop trusted advisor relationships with key stakeholders and sponsors.
• Ensure timely delivery of solutions aligned to customer needs.
• Meet with employers, unions, health plans, and brokers to discuss plans.
• Identify opportunities to help clients manage pharmacy benefit plans.
• Maintain benefit design documentation and document plan changes.
• Prepare client status briefs and cost-saving recommendations.
• Deliver and interpret quarterly pharmacy performance reports.
• Review contracts and enrollment questions with customers.

Conocimientos

Sales experience

Account management

PBM knowledge

Relationship building

Communication skills

Travel willingness

Descripción del empleo

National CooperativeRx seeks an individual to join its account management team. The strategic account executive (SAE) is a mid-level position which reports to the vice president of coalition development. The individual works autonomously and as part of a team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. Up to 40% travel is anticipated.

The ideal candidate will have:

• 5+ years of sales experience and/or account management experience or 2+ years of PBM sales and/or account management experience.
• Willing to travel 30-40% depending on the needs of the territory and selling cycle.
• Proven account management or other relevant experience.
• General but functional understanding of a pharmacy benefits manager, employer self-funding and employee benefits.

• Experience managing book of business in benefit industry - with secondary emphasis on new business development.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Strong listening, verbal, and written communication skills.
• The ability to plan and think strategically.

Duties include (but are not limited to):

• Operate as the lead point of contact for all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
• Identify opportunities to help clients manage their pharmacy benefit plans.
• Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
• Prepare client status briefs and make cost saving recommendations.
• Deliver and interpret financial and clinical reports including quarterly pharmacy performance reports.
• Review and answer questions regarding contracts, explanation of coverage, contribution schedules and member enrollment issues.

Based in Madison, Wisconsin, National CooperativeRx is a growing, not-for-profit, member-owned cooperative of employers and other organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and innovative clinical programs from a pharmacy benefit manager (PBM) chosen via a competitive bid process. National CooperativeRx offers a strong compensation and benefits package, as well as a flexible and rewarding environment where employees can make a significant contribution.