STR MGMT/PEOPLE SERVICES LEADER

Kroger; Chicago (IL); On-site; USD 70,000 - 105,000; Full time

Job summary

Kroger in Chicago, IL seeks an HR leader to partner with store management, oversee recruitment, onboarding, and employee relations. The role emphasizes labor planning, performance processes, and community outreach to sustain staffing and morale. Strong HR operations and PeopleSoft proficiency preferred.

Responsibilities include managing hiring, onboarding, training, and ensuring policy adherence while maintaining employee engagement and compliance with labor contracts.

Qualifications

• Bachelor's degree in HR or related field.
• 1-2 years of Human Resources experience.

Responsibilities

• Manage staffing, requisitions and applicant pool.
• Coordinate hiring process using Virtual Edge system.
• Maintain labor profiles and update hires/transfers/promotions weekly.
• Develop relationships with local schools and organizations to drive applicant flow.
• Oversee internal job postings and timely reposting.
• Conduct Top Grading interviews and ensure policy adherence.

Skills

Interpersonal communication

HR principles

Team collaboration

Education

Bachelor's degree in HR or related field

Tools

PeopleSoft

Job description

Job Description

Responsible for all HR functions for the store. Act as an HR business partner to the store management team. Act as a liaison/resource to all team members. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Responsible for all HR functions for the store. Act as an HR business partner to the store management team. Act as a liaison/resource to all team members. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Manage the hiring needs of the store; ensure staffing levels are maintained while maintaining an adequate applicant pool.
• Manage the Virtual Edge system for open positions, requisitions and applicant pool.
• Maintain and update labor profile (to be done on a weekly basis), update new hires, terms, transfers and promotions.
• Develop and maintain relationships within the local community (schools, colleges, organizations, etc.) to drive the applicant flow.
• Maintain the Internal Job Postings process: postings for two weeks, timeliness of taking down, reposting when necessary, communicate openings to the team, accepting applications and assigning positions per guidelines.
• Ensure the Top Grading process is followed for the hiring of all new employees.
• Conducts Top Grading interviews.
• Manage internal application process per company guidelines.
• Handle transfers/promotions within new/ existing stores per established guidelines.
• Onboard all new hires in Virtual Edge
• Coordinate New Hire Orientation.
• Interact daily with all team members on the floor to ensure high morale, service levels, productivity and job satisfaction.
• Drive and maintain the consistency of the Employee Recognition Program.
• Leads the employee committee initiative.
• Schedule regular touch-bases with new employees to ensure high morale, training levels and retention are maintained (15-30-60-90 day).
• Organize and coordinate regular events to improve employee morale.
• Ensure every KP meeting includes the topic of people (i.e., development, staffing, relations, and morale) to ensure consistency and focus is maintained.
• Schedule and organize HR Days once a month to maintain employee engagement.
• Manage and maintain positive relations with the labor union.
• Handle all employee complaints and grievances.
• Complete Exit Interviewing including implementing and managing retention efforts while reducing employee turnover.
• Coordinate new hire training schedules for all hires.
• Ensure all employees are completely certified for their hired position.
• Take ownership of employee certification and recertification process.
• Take ownership of touch base status time with all Bench Managers assigned to respective store.
• Ensure proper training is provided and integrity of the certification is maintained.
• Ensure all employees are given equal opportunity to take additional training for skills and level development.
• Partner with department managers to develop bench strength and leads succession planning efforts.
• Manage performance evaluation process for all new (30 day) and existing employees (every 6 months).
• Maintain employee passports and updates training status records.
• Ensure HR policies and procedures are known and adhered to, including but not limited to; workforce management, time and attendance, criminal background checks, payroll, PeopleSoft management, performance management, exit interviews, employee benefits, labor contract, records retention, personal file maintenance and unemployment claims.
• Handle and respond to Unemployment Claims on a timely basis.
• Report on Employee information as needed from PeopleSoft: certification, turnover, etc.
• Advise and ensure policies and practices are adhered to per the company handbook and the negotiated bargaining agreement.
• Administer coaching and discipline for all employees in a timely and consistent manner.
• Manage Employee Communication: maintain and updates employee boards, newsletters, etc.
• Ensure the organization and maintenance of the training work spaces.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Bachelor's degree
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before and interact with groups of customers or employees of organization. Ability to memorize lists and product ads.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Desired

• 1-2 years of Human Resources experience