STR MGMT/ASSET PROTECTION DEPT LEADER (HR)

Kroger; The Dalles (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

The Kroger The Dalles is seeking an Asset Protection Manager to lead the Asset Protection department on-site, ensuring safety, loss prevention, and store integrity. You will supervise staff, advance investigations, and align with corporate standards to protect assets while maintaining excellent customer service.

The role requires a high school diploma or GED, 1 year in asset protection, and the ability to pass background and drug tests.

Qualifications

• High school diploma or GED plus one year experience in retail asset protection or a combination of relevant education and experience.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment with high accuracy and attention to detail.
• Ability to handle sensitive information while maintaining confidentiality.
• Ability to organize/prioritize tasks and projects.
• Familiarity with asset protection terms and processes.
• Ability to pass a criminal background check.
• Valid driver’s license and ability to meet state/federal private security requirements.

Responsibilities

• Supervise and coach direct reports; complete performance reviews and provide feedback.
• Deliver excellent customer service and promote associate participation in programs.
• Maximize sales and margins while reducing shrink.
• Identify high-theft areas and investigate/apprehend involved individuals.
• Monitor large shrink areas and conduct internal investigations as needed.
• Co-chair shrink meetings and communicate with corporate teams on initiatives.
• Prepare missing merchandise reports and maintain safety and compliance.

Skills

Retail asset protection

Leadership / supervision

Customer service

Investigative skills

Confidentiality

Education

High school diploma or GED

Job description

The Dalles, OR, United States (On-site)

Job Description

Manage the Asset Protection department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Deliver and encourage other associates to deliver excellent customer service
• Maximize sales and sales margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
• Achieve department and store financial objectives/goals
• Develop, implement and assess weekly work schedules and adjust those schedules as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is being utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise reports
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate and collaborate with corporate associates to support asset protection initiatives
• Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect “Our People Are Great” initiatives
• Maintain flexibility to work any shift and weekends on a regular basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
• Minimum 18 years of age/21 in Alaska
• Ability to pass a drug test
• Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
• Ability to handle sensitive information while maintaining a high degree of confidentiality
• Ability to organize/prioritize tasks/projects
• Familiarity with asset protection terms and processes
• Ability to make independentjudgments with minimal supervision
• Ability to continue education
• Ability to pass a criminal background check
• Valid driver's license
• Ability to pass all state and federal private security requirements for licensing or certification
• Knowledge of company policies, procedures and organizational structure
• Strong interrogation/interviewing skills

Job Info

• Job Identification 238236
• Job Category Store Operations
• Posting Date 10/07/2026, 05:38 PM
• Locations 1215 W 6th St, The Dalles, OR, 97058, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.