Store Trainer

Brookshire Grocery Company; Town of Texas (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Employee discounts

Scholarships and education support

Outdoor recreation access

Job summary

Brookshire Grocery Company is seeking a Training Coordinator to collaborate with retail management and frontline partners, delivering effective onboarding, training, and development programs. The role emphasizes policy familiarity, timely delivery of training, and maintaining a customer-focused store environment.

Applicants should have a high school diploma or GED, HIPAA and Food Handler certifications, and state-specific certifications for alcohol or tobacco where required.

Qualifications

• High school diploma or GED and related experience required.
• HIPAA and Food Handler certifications required.
• Certifications for alcohol, tobacco, and lottery where applicable.
• Eligible to drive per company policy.

Responsibilities

• Coordinate with management to train and develop partners.
• Onboard new hires to company policies, procedures, and culture.
• Identify training needs and ensure completion of modules.
• Deliver training sessions on a variety of topics.
• Report partner progress to management during training.
• Assist partners with issues and suggest improvements to procedures.
• Maintain a customer-friendly store environment and safety compliance.

Skills

Training & development

Customer service

Communication skills

Time management

Team collaboration

Attention to detail

Microsoft Office

Education

High school diploma or GED

HIPAA certification

Food Handler certification

TABC/LACT/AATC certification where applicable

Tools

MS Office

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s What Sets Us Apart

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Job Summary

Coordinates with retail management to train and develop partners. Works closely with front end partners to ensure training guidelines are being followed. Monitors and reports partner progress to management and makes recommendations regarding training opportunities.

Essential Duties And Responsibilities

• Works in conjunction with upper management to train and develop partners.
• Conducts retail partner on-boarding and introduces new hires to Company policies, procedures, people, and culture.
• Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed. Remains current on Company policies, procedures, business initiatives, and technologies.
• Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on-the-job training, refresher training, etc.
• Reports progress of partners during training periods to management.
• Assists partners with problems concerning position specific tasks by providing suggestions to management to improve work procedures.
• Works with front end partners to provide a friendly and customer service-oriented attitude by making on-the-spot corrections as needed. Ensures the store is presentable for the customer shopping experience.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills And Abilities

• Intermediate understanding of Company checkout policies and procedures.
• Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
• Strong organizational and time management skills required.
• Ability to motivate others and work well with a team.
• Must be detail-oriented.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to learn new processes and transfer knowledge to others.
• Ability to perform basic Microsoft Office functions.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience And Qualifications

• High school Diploma or GED and one or more years of related experience required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Food Handler certification required.
• TABC/LACT/AATC certification required where applicable.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to sit for long periods of time.
• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to stand or walk.
• Attendance at work is required.

Work Context And Environment

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.