Store Team Member

COLD STONE CREAMERY; Virginia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Fun and energetic work environment

Opportunities for growth and advance

Job summary

Cold Stone Creamery is seeking a Team Member to deliver exceptional customer service while creating a fun environment. You will prepare premium ice cream, take orders, handle transactions, and maintain store cleanliness. You will work with a team to ensure smooth operations and an engaging guest experience.

The role emphasizes flexibility in scheduling and opportunities for growth. Previous food service experience is a plus but not required, and the job welcomes enthusiastic, friendly team

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Team-oriented mindset.
• Previous customer service or food service experience is a plus (not required).

Responsibilities

• Greet customers with a friendly and enthusiastic attitude.
• Prepare and customize ice cream creations on the signature frozen granite stone.
• Accurately take customer orders and handle cash/card transactions.
• Maintain cleanliness and organization of the store, including workstations and dining areas.
• Restock ingredients, toppings, and supplies as needed.
• Follow food safety and sanitation guidelines.
• Work collaboratively with team members to ensure smooth operations.
• Create a fun, engaging experience (including singing or interacting with customers when appropriate).

Skills

Communication

Interpersonal skills

Positive attitude

Fast-paced work

Math basics for transactions

Teamwork

Customer service experience (a plus)

Job description

Job Description

Job Title: Team Member

Company: Cold Stone Creamery

Job Summary: As a Team Member at Cold Stone Creamery, you will deliver exceptional customer service while creating a fun and welcoming environment. You will prepare and serve premium ice cream products, maintain store cleanliness, and contribute to a positive team atmosphere.

Key Responsibilities:

• Greet customers with a friendly and enthusiastic attitude
• Prepare and customize ice cream creations on the signature frozen granite stone
• Accurately take customer orders and handle cash/card transactions
• Maintain cleanliness and organization of the store, including workstations and dining areas
• Restock ingredients, toppings, and supplies as needed
• Follow food safety and sanitation guidelines
• Work collaboratively with team members to ensure smooth operations
• Create a fun, engaging experience (including singing or interacting with customers when appropriate)

Qualifications:

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work in a fast-paced environment
• Basic math skills for handling transactions
• Team-oriented mindset
• Previous customer service or food service experience is a plus (not required)

Availability:

• Flexible schedule, including evenings, weekends, and holidays

Benefits (may vary by location):

• Flexible scheduling
• Employee discounts
• Fun and energetic work environment
• Opportunities for growth and advancement