Store Team Member

Arizona Fine Wine and Spirits, LLC; Brentwood (MD); On-site; USD 2,190,000 - 3,067,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental, Rx

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More in Brentwood, MD, seeks Store Team Members to deliver excellent customer service, drive sales, and advise customers on products across wine, spirits, and beer. Roles include stocking, merchandising, front-end duties, and assisting with curbside pickup and delivery when assigned.

You will greet customers, build relationships, learn promotions and loyalty programs, and ensure a safe, clean store that complies with alcohol laws.

Qualifications

• Deliver excellent customer service and drive sales by engaging with customers and advising them on products.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Load and deliver orders in a safe and professional manner, including possible deliveries.
• Participate in wine, spirits, and beer training to build product knowledge.

Responsibilities

• Greet customers, engage to build relationships, and inform about products and services.
• Stock, merchandise, and organize inventory; build displays and end caps.
• Assist with curbside pickup and delivery when assigned; ensure store safety and compliance with alcohol laws.

Job description

About the role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front‑end or other responsibilities as needed. Internally you will be referred to as Service Team Member and report to the store management team. You will maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned. Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services. Participate in wine, spirits, and beer training to build product knowledge. Maintain knowledge of advertisements, promotions, and loyalty programs. Maintain safety and cleanliness standards across the store. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Complete cross‑functional responsibilities as assigned and perform other duties as assigned. Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws ‑ if delivery is added as an essential job function. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non‑seasonal role.

We offer the following benefits:

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Crafted for you

To view our full career page, click here: https://careers.totalwine.com/

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job‑related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type: Regular Pay Range: $15.90 - $22.26 Hourly

Connecting people through joyful experiences! As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go‑getters who want to spark joy with our customers and communities.

As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best‑in‑class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!