Store Team Leader: Merch & Customer Experience

Dollar General; Conyers (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General assists with maintaining a clean, well-organized store and a customer-first focus. The Assistant Store Manager helps supervise staff, manage merchandise presentation, and handle deposits under the Store Manager's direction.

The role includes stocking, cashiering, scheduling, training, planogram implementation, and safeguarding store assets to maximize profitability and customer satisfaction.

Qualifications

• High school diploma or equivalent strongly preferred.
• 1 year retail experience and 6 months supervisory experience preferred.
• Effective interpersonal, written and oral communication skills.
• Ability to read and interpret diagrams, safety rules, manuals.
• Ability to perform basic math and percentages.
• Cash handling and deposits knowledge and practices.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, operate cash register and scanner.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, training, safety meetings, and policy compliance.
• Follow processes to manage merchandise: receiving, stocking, display rotation, and planograms.
• Maintain inventory accuracy by controlling damages, markdowns, and paperwork.
• Ensure financial integrity with cashier accountability, cash controls, refunds, overrides, and deposits.
• Assist in store management in the Store Manager's absence.

Skills

Interpersonal skills

Written and verbal communication

Problem solving

Organization

Reading diagrams/manuals

Math skills

Cash handling

Vehicle to bank deposits

Education

High school diploma or equivalent

Job description

Dollar General assists with maintaining a clean, well-organized store and a customer-first focus. The Assistant Store Manager helps supervise staff, manage merchandise presentation, and handle deposits under the Store Manager's direction.

The role includes stocking, cashiering, scheduling, training, planogram implementation, and safeguarding store assets to maximize profitability and customer satisfaction.