Store Team Lead — Training, Operations & Customer Care

Follett Corporation; Fairfield (CT); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in Fairfield, Connecticut, to closely collaborate with the Department Manager(s) in merchandising activities, training, and customer service. The Team Lead will ensure proper opening and closing procedures, address team and customer concerns, and maintain a drug-free environment.

This role requires 1-3 years of experience, an Associate's Degree, and the ability to lift 25-50 pounds. Flexibility in scheduling, including evenings and weekends, is essential.

Qualifications

• 1-3 years of relevant experience.
• Able to walk/stand consistently and lift 25-50 pounds.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Oversee merchandise pricing and stocking to meet store needs.
• Train and educate team members on compliance and tasks.
• Act as leader on duty in absence of Store Manager.

Skills

Customer service

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Team Lead in Fairfield, Connecticut, to closely collaborate with the Department Manager(s) in merchandising activities, training, and customer service. The Team Lead will ensure proper opening and closing procedures, address team and customer concerns, and maintain a drug-free environment.

This role requires 1-3 years of experience, an Associate's Degree, and the ability to lift 25-50 pounds. Flexibility in scheduling, including evenings and weekends, is essential.