Store Team Lead — Training, Operations & Customer Care

Follett Corporation; Alpena (MI); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation in Alpena, Michigan, seeks a Team Lead to collaborate with management in stocking merchandise and assisting team members. This role includes training staff, addressing customer concerns, and ensuring store safety.

Candidates should have 1-3 years of experience, an Associate's Degree preferred, and the ability to lift 25-50 pounds. Flexibility in working hours is essential, including nights and weekends.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds.
• Willing to work a flexible schedule, including evenings.

Responsibilities

• Receive, price, and stock merchandise to meet customer needs.
• Assist Team Members with completing store work.
• Ensure training and compliance for all team members.

Skills

Basic computer skills

Customer service

Team leadership

Education

Associate's Degree or equivalent

Job description

Follett Corporation in Alpena, Michigan, seeks a Team Lead to collaborate with management in stocking merchandise and assisting team members. This role includes training staff, addressing customer concerns, and ensuring store safety.

Candidates should have 1-3 years of experience, an Associate's Degree preferred, and the ability to lift 25-50 pounds. Flexibility in working hours is essential, including nights and weekends.