Store Team Lead — Training & Operations

Follett Corporation; Needham (MA); On-site; USD 25,000 - 50,000; Full time

Job summary

Follett Corporation is seeking a Team Lead in Needham, MA, who will collaborate with Department Managers to meet customer needs and boost sales. Responsibilities include training team members and acting as the leader on duty during shifts.

The ideal candidate should have 1-3 years of experience, an Associate's Degree, and be physically capable of handling merchandise. A flexible schedule with evening and weekend availability is necessary.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Work closely with the Department Manager(s) or Store Manager.
• Train and educate team members on compliance.
• Act as leader on duty and respond to customer concerns.

Skills

Customer service

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Team Lead in Needham, MA, who will collaborate with Department Managers to meet customer needs and boost sales. Responsibilities include training team members and acting as the leader on duty during shifts.

The ideal candidate should have 1-3 years of experience, an Associate's Degree, and be physically capable of handling merchandise. A flexible schedule with evening and weekend availability is necessary.