Store Team Lead — Training & Operations

Follett Corporation; Montclair (NJ); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation seeks a Team Lead in Montclair, NJ to oversee stock and merchandise and enhance customer service. The role involves staff training, addressing concerns, and ensuring store safety in the absence of the Store Manager.

Ideal candidates have 1-3 years of experience and an Associate's Degree or equivalent. They must also possess basic computer skills and a willingness to work different hours. A flexible schedule is essential as this position may include evening and weekend shifts.

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Work closely with managers to meet customer needs and drive sales.
• Assist team members with completing store work.
• Ensure team members receive appropriate training and comply with regulations.
• Act as leader on duty, responding to concerns in the absence of the Store Manager.
• Ensure safety and security of store property and team members.

Skills

Relevant experience

Basic computer skills

Customer service

Flexibility in schedule

Education

Associate's Degree or equivalent

Job description

Follett Corporation seeks a Team Lead in Montclair, NJ to oversee stock and merchandise and enhance customer service. The role involves staff training, addressing concerns, and ensuring store safety in the absence of the Store Manager.

Ideal candidates have 1-3 years of experience and an Associate's Degree or equivalent. They must also possess basic computer skills and a willingness to work different hours. A flexible schedule is essential as this position may include evening and weekend shifts.