Store Team Lead — Training & Operations

Follett Corporation; Hickory (NC); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation in Hickory, North Carolina is seeking a Team Lead to work closely with Managers to meet customer needs and drive store sales. The role involves overseeing team members, ensuring proper training, and acting as the leader on duty when necessary.

Candidates should have 1-3 years of experience, an Associate's Degree preferred, and be able to lift 25-50 pounds. A flexible schedule is essential for this position.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Work closely with Department Manager(s) or Store Manager.
• Ensure all team members receive appropriate training and education.
• Act as leader on duty, responding to customer and team member concerns.

Skills

Customer service

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation in Hickory, North Carolina is seeking a Team Lead to work closely with Managers to meet customer needs and drive store sales. The role involves overseeing team members, ensuring proper training, and acting as the leader on duty when necessary.

Candidates should have 1-3 years of experience, an Associate's Degree preferred, and be able to lift 25-50 pounds. A flexible schedule is essential for this position.