Store Team Lead — Training & Operations

Follett Corporation; DeKalb (IL); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in DeKalb, Illinois, to assist the Department Manager and ensure effective merchandise management and customer service. Responsibilities include training team members, addressing customer concerns, and managing store operations in the absence of the Store Manager.

The ideal candidate will have 1-3 years of experience, an Associate's Degree or equivalent, and the ability to lift 25-50 pounds. This position requires a flexible schedule.

Qualifications

• 1-3 years of relevant experience.
• Able to walk and stand consistently, lift 25-50 pounds.
• Basic computer skills, including document creation and email.

Responsibilities

• Assist with receiving, pricing, and stocking merchandise.
• Ensure team members receive appropriate training.
• Act as leader on duty during manager's absence.

Skills

Customer service

Team leadership

Communication

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Team Lead in DeKalb, Illinois, to assist the Department Manager and ensure effective merchandise management and customer service. Responsibilities include training team members, addressing customer concerns, and managing store operations in the absence of the Store Manager.

The ideal candidate will have 1-3 years of experience, an Associate's Degree or equivalent, and the ability to lift 25-50 pounds. This position requires a flexible schedule.