Store Team Lead - Service, Training & Guest Experience

Lm Services Corporation; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Starbucks is seeking a dining service supervisor to lead service staff, ensure timely and courteous beverage and food service, and uphold quality standards. You will coordinate with Baristas and assist in hiring, scheduling, and training to elevate guest experiences.

The role requires a minimum two years in food and beverage, strong communication skills, and flexibility to work varied shifts, including weekends and holidays. A clean, professional appearance is expected.

Qualifications

• Must be able to speak, read, write and understand English.
• Minimum two years food and beverage service background.
• Ability to supervise subordinate staff and enforce standards.
• Willingness to work varied schedules including weekends and holidays.

Responsibilities

• Oversee Starbucks service staff to ensure professional, timely service.
• Communicate with Baristas to maintain quality and guest satisfaction.
• Handle guest complaints and resolve issues promptly.
• Assist in hiring, scheduling, supervision and control of Baristas.
• Attend pre-meal meetings and train associates to improve performance.
• Assist in preparing production reports and requisitions.
• Distribute supplies and support clerical duties as needed.

Skills

Communication

Supervisory

Guest service

Training

Education

High school diploma

Food & beverage background

Job description

Starbucks is seeking a dining service supervisor to lead service staff, ensure timely and courteous beverage and food service, and uphold quality standards. You will coordinate with Baristas and assist in hiring, scheduling, and training to elevate guest experiences.

The role requires a minimum two years in food and beverage, strong communication skills, and flexibility to work varied shifts, including weekends and holidays. A clean, professional appearance is expected.