Store Team Lead: Sales, Training & Ops

Follett Corporation; Gilroy (CA); On-site; USD 17,000 - 34,000; Full time

Job summary

Follett Corporation in Gilroy, CA is seeking a Team Lead who works closely with store management to receive, price, and stock merchandise to meet customer needs and drive sales. You will assist team members, provide training and ensure compliance, and act as leader on duty, handling opening/closing while keeping store and staff safe.

Ideal candidate has 1-3 years of relevant experience, basic computer skills, and a flexible schedule to cover evenings and weekends in a busy retail environment.

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits.
• Assist Team Members with completing the work within the store.
• Ensures all team members receive the appropriate training and education, including ongoing compliance training.
• Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Skills

Customer service

Team leadership

Merchandising

Training and education

Education

Associate's Degree or equivalent

Job description

Follett Corporation in Gilroy, CA is seeking a Team Lead who works closely with store management to receive, price, and stock merchandise to meet customer needs and drive sales. You will assist team members, provide training and ensure compliance, and act as leader on duty, handling opening/closing while keeping store and staff safe.

Ideal candidate has 1-3 years of relevant experience, basic computer skills, and a flexible schedule to cover evenings and weekends in a busy retail environment.