Store Team Lead: Lead, Train & Elevate Customer Experience

Follett Corporation; Glendale (CA); On-site; USD 17,000 - 33,000; Full time

Job summary

Follett Corporation in Glendale, CA is seeking a Team Lead to help the Store Manager price and stock merchandise, and drive sales. You will assist team members and ensure proper training and safety in the store.

The role acts as the on-duty leader, handling customer and team concerns, and managing opening and closing tasks while maintaining store security and smooth operations. Evening and weekend availability is required.

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Willingness to walk/stand, lift 25-50 pounds, and move merchandise with proper equipment.
• Basic computer skills including creating/saving documents and emailing.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Lead team members and assist with daily tasks to meet store needs.
• Ensure training and ongoing compliance education for staff.
• Act as on-duty leader, addressing customer and team concerns.
• Open/close the store and maintain safety and security of store assets.

Skills

Basic computer skills

Email communication

Document creation

Education

Associate's degree or equivalent

Job description

Follett Corporation in Glendale, CA is seeking a Team Lead to help the Store Manager price and stock merchandise, and drive sales. You will assist team members and ensure proper training and safety in the store.

The role acts as the on-duty leader, handling customer and team concerns, and managing opening and closing tasks while maintaining store security and smooth operations. Evening and weekend availability is required.