Store Team Lead & Keyholder: Grow & Inspire

Shoe Carnival, Inc.; Greendale (WI); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Friendly, team-focused environment

Hands-on leadership training

Job summary

A leading footwear retailer is seeking an Assistant Store Manager to oversee daily operations and support the team in Greendale, Wisconsin. In this full-time role, you will be responsible for store opening and closing, supporting sales goals, and enhancing customer service. Ideal candidates should have strong leadership skills and at least 2 years of retail or customer service experience. Join us for hands-on leadership training and a friendly, team-focused environment.

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Strong communication skills

Leadership skills

Customer service

Positive attitude

Job description

A leading footwear retailer is seeking an Assistant Store Manager to oversee daily operations and support the team in Greendale, Wisconsin. In this full-time role, you will be responsible for store opening and closing, supporting sales goals, and enhancing customer service. Ideal candidates should have strong leadership skills and at least 2 years of retail or customer service experience. Join us for hands-on leadership training and a friendly, team-focused environment.