Store Team Lead, Front of House – Full Time

Lean Kitchen Co.; Greenville (SC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Incentives

Free meal & snack/drink

Meal/head perks

Discounted meals & products

No late nights (out by 7:15pm)

Simple IRA with company match

Paid Time Off

90-day onboarding & training

Growth opportunities

Holiday closures

Respectful workplace

Job summary

Lean Kitchen Co. Greenville is seeking a Store Team Lead for Front of House. This full-time role pays $17.00–$21.00 per hour plus performance incentives, with training at $16.00–$18.00.

Expect 35-40 hours per week, including weekend shifts and occasional closing duties to support a high-energy, health-focused operation. You will run the storefront on your own during shifts, engage with customers to understand nutrition goals, and ensure store standards, cleanliness, and customer experience

Qualifications

• Experience in customer service or retail is beneficial.
• Ability to manage shifts and lead a team during peak hours.
• Strong communication and relationship-building with customers and local partners.

Responsibilities

• Lead front-of-house operations and manage shifts across opening and closing.
• Meet daily/weekly sales goals and track KPIs for the location.
• Represent Lean Kitchen in the community and build local partnerships.

Skills

Customer service

Leadership

Communication

Tools

POS system

Cash handling

Job description

Store Team Lead, Front of House – Full Time

Compensation: $17.00 – $21.00 / hour plus performance incentives. Team Leads who hit their numbers typically earn an additional $[600] – $[1,000] per month. (Paid training rate: $16.00 – $18.00)

Schedule: Full-Time (35-40 hours / week). 5 Days / week

• Hours:
  • Standard weekday shift times:
    • 9:30am – 3:30pm, 9:30am – 7:15pm, 2:30pm – 7:15pm, 8a – 2:30pm (seasonally).
  • We are a weekend focused business and require weekend availability for all team members. Below are the weekend requirements :
    • 1.5 – 2 Weekends per month. – Sa 9:15am – 2:15pm, Su 10:30am – 4:15pm
    • 1+ Closing nights per week (M – Th 7:15pm, Fr 5:15pm
  • Team Leads are expected to cover a mix of opening and closing shifts and to be present during peak sales periods.

At Lean Kitchen, we believe eating healthy should delicious, simple, and convenient . We give our customers their time back by serving up fresh, macro-balanced meals that eliminate the daily stress of “what am I going to eat?”—freeing them up to focus on what matters most.

As the Store Team Lead, you own your location. Not just your shifts, your location. Our kitchen produces the meals. What happens next is yours: how customers are greeted, how their nutrition goals get understood, what they walk out with, and whether they come back, on every shift of the week whether you are standing there or not. You will run the storefront on your own for most of your shift, which means the standard of the store is whatever standard you bring that day. You also set the bar for the associates who work the floor when you are not there, through how you hand off the store and how you follow up on what you find.

The job does not stop at the front door. Your store’s growth depends on how well the surrounding community knows us, so you will be out in it: meeting local business owners, showing up at community events, and building the relationships that bring new customers through the door. It is an ideal fit if you love talking to people about health and nutrition, work well without someone looking over your shoulder, and want to be measured on results you can see every day.

What You’ll Do

• Strive towards daily and weekly sales goals by identifying individual needs of our customers
• Maintain your location’s KPI’s across every shift of the week, including the shifts you do not personally work, to ensure the highest level of quality across store operations
• Complete daily tasks and execute strategic initiatives
• Work as part of a team with a common goal of helping our community be a healthier place
• Report weekly to the General Manager on your store’s performance: what moved, what caused it, and what you are changing next week
• Grow your store’s trade area through active community engagement, local outreach, and representing Lean Kitchen at events in and around your market
• Build strategic partnerships with local businesses across industries, from gyms and medical offices to employers and community organizations, that bring new customers through the door
• Know your regulars by name and by order, notice when a weekly customer stops coming in, and do something about it
• Serve as the first point of coverage when an associate is unable to make their shift at your location
• Run the storefront independently, sometimes from open to close, as the only team member on shift
• Set the standard for associates on other shifts through clean handoffs, complete shift notes, and follow-up on what you find when you arrive
• Use shift handoff overlap to coach associates directly, and stay engaged with your team and the wider company through Slack and cross-location Zoom huddles or team outings
• Build supplement knowledge deep enough to answer real questions, and make the recommendation every time it fits with the customers goals
• Maintain accurate store-level supplement counts and submit replenishment requests before you run short
• Execute promotional programs in full, including Meal of the Month, Supplement of the Month and Bundle of the Month placement, signage, and staff readiness
• Hold store cleanliness, merchandising, and presentation to standard at all times
• Own accurate opening and closing procedures, cash handling, and end-of-day reconciliation
• Proactively notify kitchen leadership when meal inventory is trending short of what the day will need, early enough to replenish with fresh meals before the busiest parts of the day
• Train new team members on service standards, product knowledge, and POS during scheduled overlap, then follow their performance and close the gaps

What We’re Looking For

• A positive, solution-oriented attitude with customer first mindset
• Genuine interest in nutrition and fitness, and the confidence to have that conversation with a customer
• Self-directed. You will run the store alone for most of your shift and be trusted with it
• Experience holding teammates to a standard, including the ones you do not work alongside
• Dependability the store depends on. When you are scheduled, you are the store, and when someone else cannot be, you are the first call
• Comfortable representing the brand outside the four walls. You can walk into a local business, introduce yourself, and start a real conversation
• Strong attention to detail across sales, cleanliness, and daily operational tasks
• Comfort with numbers. You can read a scorecard, connect a result to the behavior behind it, and explain both to your manager
• Team players who show up reliable, ready, and proactive on our rotating team schedule
• Ability to stand and move dynamically for up to 4 hours at a time
• Capability to lift and carry up to 50lbs
• Ability to safely push, pull, and maneuver loaded mobile carts and rolling racks
• Continuous flexibility to kneel, bend, stoop, squat, and stretch to complete daily store tasks
• Strong verbal and written communication skills. A real part of this role happens in writing, in Slack and in shift notes, and it carries the same weight as what you say on the floor
• Reliable transportation for community outreach and local events
• Retail, restaurant, or customer service experience is helpful but not required. We’re happy to train the right candidate!

What You’ll Get

• Competitive hourly pay: $17–$21 per hour + incentives + tips + perks
• Sales incentives – ongoing programs tied to store and individual performance
• Free meal & snack/drink each shift
• Discounted meals and products – substantial employee savings on meals and supplements
• No late nights – out by [7:15pm]
• Simple IRA with company match – invest in your future with retirement matching after six months
• Paid Time Off (PTO) – accrue 2+ weeks of paid vacation annually when working fulltime
• Immediate hiring with structured 90-day onboarding and training
• Growth opportunities – career paths into multi-unit responsibility and multi-unit management
• Closed on Thanksgiving & Christmas
• A workplace built on respect, continuous improvement, and teamwork

We believe great operations are built on trust, clear processes, and mutual respect. We aren’t just selling food—we’re helping people live healthier, simpler lives.

Our team is guided by Five Core Values :

• Every Guest, Every Name: Relationship-driven mindset. Treat every single meal as if it’s going to someone you know personally.
• The Secret Sauce: Consistency through SOPs. Perfection isn’t an accident; it comes from executing the process.
• Simple is Sustainable: Continuous improvement. We constantly refine workflows to make the store run smoother and better.
• Energy is Contagious: Professional optimism. A proactive, “can-do” attitude is non-negotiable.
• No Spectators: Proactive ownership. If you see something that needs doing, own it. A task seen is a task given.

Equal Opportunity Employer Statement

Lean Kitchen GVL is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, respectful, and safe workplace for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable federal, state, or local laws.