Store Team Lead: Elevate Sales & Customer Experience

WOLVERINE WORLDWIDE INC; Estero (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading footwear and apparel company is seeking an Assistant Manager to enhance team performance and drive sales. In this role, you will model brand values, foster a positive customer environment, and assist with operations management. Ideal candidates possess experience in customer service and retail, coupled with strong leadership skills. You'll be vital in creating memorable shopping experiences while managing stock and ensuring compliance with company policies. This opportunity offers significant growth potential within the retail management team.

Qualifications

• Previous experience working in a fast-paced, customer-facing environment.
• Leadership or supervisory experience preferred.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Motivate and engage your team to bring brand values to life.
• Deliver outstanding service, demonstrating role model behaviors.
• Assist in driving sales and maintaining standards.
• Communicate efficiently across the business and with customers.
• Generate innovative marketing ideas with the Store Manager.
• Manage stock and execute visual merchandising guidelines.
• Educate team and advise customers as the product expert.
• Support daily operations, including cash handling and store maintenance.

Skills

Customer service

Team leadership

Sales driving

Stock management

Communication

Education

High School diploma or equivalent

Job description

A leading footwear and apparel company is seeking an Assistant Manager to enhance team performance and drive sales. In this role, you will model brand values, foster a positive customer environment, and assist with operations management. Ideal candidates possess experience in customer service and retail, coupled with strong leadership skills. You'll be vital in creating memorable shopping experiences while managing stock and ensuring compliance with company policies. This opportunity offers significant growth potential within the retail management team.