Store Team Lead: Customer Service & Operations

circlek; Lewis Center (OH); On-site; USD 47,279,000 - 48,712,000; Full time

Job summary

Circle K is hiring for a full-time Store Associate position at our Lewis Center, OH location. The role involves delivering excellent customer service, operating the register, maintaining store cleanliness, stocking merchandise, and assisting with shift duties and supervision as needed.

Ideal candidates have a high school diploma or GED and retail experience. Weekend availability is required, and the job includes varied duties from merchandising to inventory controls.

Qualifications

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to work with the equipment, tools and materials listed above.
• Ability to work as scheduled including arriving to work on time.
• Ability to communicate information and ideas so others will understand.
• Ability to perform the four basic arithmetic operations (add, subtract, multiply and divide) preferred.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.

Responsibilities

• Provides prompt excellent customer service in a courteous, friendly and attentive manner.
• Greet customers as they enter the area and thank customers as they leave.
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment.
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
• Reports to work on time and follows the dress and appearance code.
• Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties.
• Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries.
• Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits.
• Monitors shift sales, cash handling procedures and other shift functions including daily close-out functions.
• Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.
• Keeps and ensures all employees keep accurate time keeping records.
• Attends job-related meetings (may be required to work irregular hours).
• Provides regular and predicable onsite attendance.
• Complete daily store reports and other duties as assigned by the Store Manager.

Skills

Customer service

Retail experience

Cash handling

Communication

Arithmetic

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Circle K is hiring for a full-time Store Associate position at our Lewis Center, OH location. The role involves delivering excellent customer service, operating the register, maintaining store cleanliness, stocking merchandise, and assisting with shift duties and supervision as needed.

Ideal candidates have a high school diploma or GED and retail experience. Weekend availability is required, and the job includes varied duties from merchandising to inventory controls.