Store Team Lead: Customer Experience & Operations

Rack Room Shoes; Gainesville (FL); On-site; USD 54,000 - 59,000; Full time

Job summary

A leading footwear retailer in Gainesville, FL, is seeking a Team Lead to supervise daily operations and ensure compliance with company policies. Responsibilities include managing team performance, enhancing customer experience, and maintaining inventory controls. The ideal candidate should possess strong communication and managerial skills to guide staff effectively. This role offers a competitive salary range and the opportunity to develop leadership capabilities in a collaborative setting.

Qualifications

• An approved background check.
• Ability to provide leadership and guidance to store staff.
• Skills in managing day-to-day store operations.

Responsibilities

• Supervises and manages day-to-day store operations.
• Ensures compliance with all company policies and procedures.
• Provides training and development to staff members.
• Handles customer issues with urgency and satisfaction.
• Manages inventory control in accordance with policies.

Skills

Effective verbal and written communication skills

Managerial skills

Organizational skills

Job description

A leading footwear retailer in Gainesville, FL, is seeking a Team Lead to supervise daily operations and ensure compliance with company policies. Responsibilities include managing team performance, enhancing customer experience, and maintaining inventory controls. The ideal candidate should possess strong communication and managerial skills to guide staff effectively. This role offers a competitive salary range and the opportunity to develop leadership capabilities in a collaborative setting.