Store Support Specialist: Order Fulfillment & Service

The Home Depot; Downers Grove (IA); On-site; USD 23,000 - 25,000; Full time

Job summary

The Home Depot in Downers Grove, IL is hiring for Store Support roles focused on non-sales functions such as order fulfillment, customer assistance in the lot, and administrative services. Associates collaborate with colleagues, vendors, and carriers to ensure smooth store operations and a high level of customer satisfaction.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Responsibilities

• Assist customers in the lot or provide administrative services.
• Direct customer or vendor interaction is sometimes required.
• Answer customer questions on product order status.
• Handle cash management or program compliance.

Job description

The Home Depot in Downers Grove, IL is hiring for Store Support roles focused on non-sales functions such as order fulfillment, customer assistance in the lot, and administrative services. Associates collaborate with colleagues, vendors, and carriers to ensure smooth store operations and a high level of customer satisfaction.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.