Store Support Specialist - Order Fulfillment & Customer Service

The Home Depot; Garden Grove (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Garden Grove is seeking an Associate to support in-store operations and customer order fulfillment. The role involves assisting customers, directing them to departments, and handling basic administrative tasks with a focus on service quality.

Responsibilities include answering status questions, supporting cash handling, and ensuring compliance with store programs. The role demands teamwork, reliability, and time management in a fast-paced retail environment.

Qualifications

• Must work cooperatively with other Associates, vendors and carriers.
• Be detail-oriented and manage time effectively.
• Demonstrate high integrity and respond to operational concerns.

Responsibilities

• Assist customers in-person and provide order fulfillment support.
• Answer customer questions on product order status and process orders.
• Support cash handling and program compliance in-store operations.

Skills

Time management

Attention to detail

Integrity

Customer service

Job description

The Home Depot in Garden Grove is seeking an Associate to support in-store operations and customer order fulfillment. The role involves assisting customers, directing them to departments, and handling basic administrative tasks with a focus on service quality.

Responsibilities include answering status questions, supporting cash handling, and ensuring compliance with store programs. The role demands teamwork, reliability, and time management in a fast-paced retail environment.