Store Support Specialist: Order Fulfillment & Customer Care

Home Depot; New Hartford (CT); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Home Depot in New Hartford, CT is seeking Store Support associates to help ensure an outstanding order fulfillment experience, assist customers in the lot, and provide administrative services. You will interact with customers and vendors, answer questions on product order status, and contribute to cash handling and program compliance while supporting overall store objectives with accuracy and integrity.

This role emphasizes time management, attention to detail, and a commitment to customer

Qualifications

• Non-sales functions in a retail setting.
• Assist customers with order fulfillment and store services.
• Direct customer or vendor interactions as needed.
• Support cash handling, program compliance, and store objectives.
• Must be detail-oriented with strong time management.

Responsibilities

• Assist customers in the lot or in-store when needed.
• Provide administrative services to support store operations.
• Answer questions on product order status and processing times.
• Assist with cash handling, compliance, and accuracy of transactions.
• Coordinate with associates, vendors, and customers to maintain smooth operations.

Job description

Home Depot in New Hartford, CT is seeking Store Support associates to help ensure an outstanding order fulfillment experience, assist customers in the lot, and provide administrative services. You will interact with customers and vendors, answer questions on product order status, and contribute to cash handling and program compliance while supporting overall store objectives with accuracy and integrity.

This role emphasizes time management, attention to detail, and a commitment to customer