Store Support Specialist: Fulfillment & Customer Care

The Home Depot; Lenoir City (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Lenoir City, Tennessee is hiring for Store Support Associates to ensure a high level of customer satisfaction through various non-sales functions. Responsibilities include assisting customers in the lot, handling customer inquiries about order status, and managing cash operations. Ideal candidates must demonstrate integrity, attention to detail, and the ability to work both independently and cooperatively with others.

Positions may include Office Associate, Order Fulfillment Associate, and Customer Service Representative. This role is vital for achieving store objectives and providing a seamless customer experience.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Job description

The Home Depot in Lenoir City, Tennessee is hiring for Store Support Associates to ensure a high level of customer satisfaction through various non-sales functions. Responsibilities include assisting customers in the lot, handling customer inquiries about order status, and managing cash operations. Ideal candidates must demonstrate integrity, attention to detail, and the ability to work both independently and cooperatively with others.

Positions may include Office Associate, Order Fulfillment Associate, and Customer Service Representative. This role is vital for achieving store objectives and providing a seamless customer experience.