Store Support & Merchandising Specialist

Chico's FAS, Inc.; Nanuet (NY); On-site; USD 22,041 - 27,552; Full time

Job summary

Chico’s FAS, Inc. is seeking a Support Associate to help maintain a customer and product-focused sales culture. The role involves merchandise handling, stock processing, and stockroom organization while supporting MAPS principles in daily operations.

This position requires standing for most of the shift, the ability to work nights, weekends and holidays, and strong communication with customers and team members. The team emphasizes learning, growth, and collaboration.

Qualifications

• High school diploma or equivalent required or preferred.
• Excellent communication skills and customer service capabilities.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential to meet company objectives.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.

Skills

Stock handling

Merchandise processing

Customer service

Communication

Teamwork

Tech literacy

Education

High school diploma or equivalent

Tools

Headset usage

Job description

Chico’s FAS, Inc. is seeking a Support Associate to help maintain a customer and product-focused sales culture. The role involves merchandise handling, stock processing, and stockroom organization while supporting MAPS principles in daily operations.

This position requires standing for most of the shift, the ability to work nights, weekends and holidays, and strong communication with customers and team members. The team emphasizes learning, growth, and collaboration.