Store Support

The Home Depot; Town of Riverhead (NY); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in New York is seeking a Store Support team member to handle non-sales functions and support daily store operations. You may assist customers in the lot, process orders, and provide administrative services to ensure a smooth customer experience.

Ideal candidates are detail-oriented, with strong time management and the ability to work with minimal supervision while supporting key store objectives. Positions may include Office, Order Fulfillment, Lot, and Customer Service roles.

Qualifications

• Non-sales functions including order fulfillment and customer assistance.

Responsibilities

• Assist customers with order fulfillment, provide store support, and handle basic administrative tasks.

Job description

72353BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.