Store Support

The Home Depot; Lake Mohegan (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer is seeking a Store Support associate in Lake Mohegan to ensure outstanding customer order fulfillment and assist customers. The role involves supporting key operational responsibilities and requires strong integrity and teamwork skills. Knowledge of administrative tasks will be beneficial. Full-time position with a pay range of $18.50/hr - $20.50/hr.

Qualifications

• Must work cooperatively with other associates.
• Demonstrate a high level of integrity at all times.
• Respond to operational concerns for the team.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot or providing administrative services.
• Handle cash management and program compliance.

Skills

Customer service

Time management

Detail-oriented

Job description

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Base pay range

$18.50/hr - $20.50/hr

72444BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Consumer Services

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