Store Supervisor: Lead Teams, Sales & Service

Finish Line; Chicago (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401K plan

Employee discounts

Career growth opportunities

Job summary

Finish Line in Chicago seeks a Supervisor to lead daily store operations, coach a high-performing team, and deliver exceptional customer experiences. You’ll have autonomy to shape store success and contribute to company growth.

This role emphasizes leadership, sales-driven performance, and a hands-on approach to merchandising, inventory, and community engagement in a fast-paced retail environment.

Qualifications

• Experience as a Retail Store Manager or similar role with a track record of achieving sales targets and leading a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays as needed.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure policy compliance.
• Manage store budgets, control expenses, and analyze sales data to optimize performance.
• Implement local marketing initiatives and build relationships with the community.
• Stay current with industry trends and identify opportunities for process improvements.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

MS Office

Job description

Finish Line in Chicago seeks a Supervisor to lead daily store operations, coach a high-performing team, and deliver exceptional customer experiences. You’ll have autonomy to shape store success and contribute to company growth.

This role emphasizes leadership, sales-driven performance, and a hands-on approach to merchandising, inventory, and community engagement in a fast-paced retail environment.