Store Supervisor: Customer Experience & Operations

Wild Horse Pass; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Wild Horse Pass is seeking a Retail Supervisor in Chandler, AZ. You will assist the Store Manager with daily store activities, coach staff, and help maintain a safe, cost-effective and profitable store. The role emphasizes top-quality service and compliance with company standards.

Key duties include supervising customer service, merchandising, cash handling, and shift coverage. Strong communication skills and the ability to train and schedule employees are essential.

Qualifications

• High school diploma or GED required.
• 1 year of previous work experience in retail preferred.
• Must possess a valid AZ driver's license.
• Satisfactory result from drug test required.
• Commitment to a drug-free workplace as a condition of employment.

Responsibilities

• Provide excellent customer service and coach staff to maintain a pleasant shopping experience.
• Maintain store conditions and report equipment issues to Store Manager.
• Assist with merchandising, stocking, and price accuracy for all product areas.
• Oversee cash handling, register procedures, and adherence to company policies.
• Support staffing, scheduling, and performance feedback per management guidance.
• Follow health, safety, and regulatory standards and document incidents as needed.

Skills

Customer service

Communication

Multitasking

Professional etiquette

Reading/writing/basic math

Education

High school diploma or GED

Tools

POS equipment

Job description

Wild Horse Pass is seeking a Retail Supervisor in Chandler, AZ. You will assist the Store Manager with daily store activities, coach staff, and help maintain a safe, cost-effective and profitable store. The role emphasizes top-quality service and compliance with company standards.

Key duties include supervising customer service, merchandising, cash handling, and shift coverage. Strong communication skills and the ability to train and schedule employees are essential.