Store Supervisor

Sears; Middletown (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Sears Holdings is seeking a Store Supervisor for a Sears Parts & Repair Center store. Responsibilities include managing store performance, developing associates, driving sales, controlling expenses, maintaining safety, and achieving profitability goals.

The role emphasizes providing excellent customer service, leading an efficient team, and identifying opportunities to grow sales within a store with annual revenue under $800,000.

Qualifications

• Proven customer service and sales experience.
• Ability to lead and coach a top-tier team.
• Strong merchandising and loss-prevention awareness.

Responsibilities

• Recruit, lead, coach, and manage performance of sales associates.
• Oversee day-to-day store operations.
• Build loyal customer relationships and drive sales growth.
• Review financial reports to identify trends and implement improvements.
• Demonstrate add-on sales of accessories and Protection Agreements.

Skills

Customer service

Sales

Leadership

Coaching

Merchandising

Education

High School Diploma or Equivalent

Job description

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

Job Description

Manages retail store operations for a Sears Parts & Repair Center store. Is accountable for all areas of store performance including customer experience, associate development, sales, expense control, facilities maintenance, LP/safety, inventory management, event planning, merchandising and achievement of profitability goals.

Responsible for personally contributing and acting as a role model for other store associates in providing an excellent customer service and selling experience. The Store Supervisor is responsible for ensuring that the store is staffed with courteous and knowledgeable sales associates, maintaining an orderly and stocked sales floor, and identifying sales growth opportunities that will lead to the achievement of the store's annual sales target. This role leads operations for stores with annual revenue under $800,000.

JOB DUTIES/RESPONSIBILITIES:

• Recruits, leads, coaches, develops and manages the performance of a top tier team of Sales Associates
• Manages the day-to-day operations of the business
• Builds a loyal customer base by creating long-term relationships
• Reviews financial reports to identify trends and implement solutions in order to ensure srore financial plans are achieved.
• Demonstrates as a role model in the store when it comes to add-on selling of accessories and Protection Agreements
• Conducts associate observations and provides one-on-one feedback and hands on training to increase sales
• Ensures all merchandising is complete and accurate using tools including pricing, store layout, and planograms
• Maintains building and equipment by ensuring loss prevention, security, and safety policies are followed
• Conducts safety and security audits, and identifies and implements business solutions to address safety and security issues
• Maintains inventory accuracy through process management
• Creates weekly schedules to ensure appropriate staffing levels
• Keeps the District Manager informed of all revenue opportunities in the store or surrounding market
• Performs other duties as assigned

Qualifications

• A minimum of a High School Diploma or Equivalent
• 18 years of age or older
• 1 to 2 years of related experience

Additional Information

All your information will be kept confidential according to EEO guidelines.