Store Stocker & Customer Service Associate

Hy-Vee; Iowa City (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee is hiring a Stocker to keep shelves full, organized, and ready for customers. You will unload trucks, rotate inventory, assist shoppers, and help maintain a tidy store environment throughout the day.

The role emphasizes active, physical work, teamwork, and compliance with Hy-Vee policies. A high school diploma or equivalent is required, with up to six months of related experience preferred.

Qualifications

• High school diploma or equivalent required.
• Up to six months of similar or related experience preferred.
• Ability to stand and walk throughout a shift.
• Ability to safely use store equipment and handle merchandise.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and helping them find what they need throughout the store.
• Assist customers with finding products, reaching items, carrying heavy purchases, and passing along feedback or requests to the team.
• Unload trucks, stock shelves, rotate product for freshness, and monitor for mis-picked items.
• Keep shelves neat and restock damaged items, tag overstock, and report new or different items to the scanning coordinator.
• Operate the register for customer purchases as needed and assist with outside maintenance like shoveling snow.
• Train new stockers on job duties and maintain Hy-Vee dress code and policies.

Skills

Follow written & verbal instructions

Basic math skills

Clear communication

Organization

Stamina for standing/walking

Education

High school diploma or equivalent

Job description

Hy-Vee is hiring a Stocker to keep shelves full, organized, and ready for customers. You will unload trucks, rotate inventory, assist shoppers, and help maintain a tidy store environment throughout the day.

The role emphasizes active, physical work, teamwork, and compliance with Hy-Vee policies. A high school diploma or equivalent is required, with up to six months of related experience preferred.