Store Shift Supervisor

Pet Supplies Plus 4007; Wilmington (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Be part of a neighborly, community - f

Career Growth & Advancement Opportunit

Competitive Pay

Descripción de la vacante

Pet Supplies Plus 4007 is seeking a Store Shift Supervisor to lead during shifts and ensure a neighborly, enjoyable experience for every customer and their pets.

You will oversee daily store operations, assist customers with product selections, and coordinate tasks to keep the store running smoothly and efficiently. A hands-on leader who values people and pets will thrive here.

Formación

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Must be 18+ years old.

Responsabilidades

• Assist customers and provide product recommendations during shifts.
• Lead team members to ensure smooth daily operations.
• Support cash handling, transactions, and returns.
• Place and manage special orders and online orders.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Step in to support the team during busy periods.

Conocimientos

Hands-on leader

Customer service

Communication

Multitasking

Herramientas

Microsoft Office

Descripción del empleo

Benefits:

• Be part of a neighborly, community-focused team


• Career Growth & Advancement Opportunities


• Competitive Pay


• Pet-First, People-First Environment

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you are a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood.

As a Store Shift Supervisor, you are pawsitively passionate about people and their pets. You will help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly.

What You’ll Do

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch


• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience


• Support daily operations and help ensure a smooth, efficient shift


• Assign tasks and help team members manage priorities and time


• Assist customers with product selection and provide recommendations


• Process transactions, support the register, and handle returns or issues


• Place and manage special orders and online order fulfillment


• Reconcile cash drawers and complete end-of-day procedures


• Maintain a clean, safe, and organized store environment


• Step in to support the team wherever needed during busy periods

You May Be a Great Fit If You

• Are a reliable, hands-on leader who leads by example


• Have strong customer service and communication skills


• Are organized and able to manage multiple tasks at once


• Thrive in a fast-paced, team-oriented environment


• Enjoy working with pets and people

Requirements and Responsibilities

• 2+ years of retail experience


• Strong customer service and sales skills


• Basic proficiency with Microsoft Office or similar tools


• Ability to stand, bend, stoop, twist, and move for extended periods of time


• Ability to lift up to 65 lbs


• Ability to climb ladders and perform physical store tasks


• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)


• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner