Store Shift Supervisor

Pet Supplies Plus; Westerville (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Pet Care Training Prog

Promotion From Within Culture

Medical, Dental & Vision Plans (Full‑T

Health Savings & Flexible Spending Ac…

Job summary

Pet Supplies Plus in Westerville, OH is seeking a Store Shift Supervisor to lead daily operations and deliver friendly, neighborly service to our customers and their pets.

You will partner with store leaders to reinforce PSP standards, cover management duties up to four times a week, and help with recruiting, onboarding, and team development while ensuring cleanliness, safety, and exceptional service.

Qualifications

• High school diploma or GED required.
• Minimum 2+ years of retail experience.
• Strong sales and customer service skills are essential.

Responsibilities

• Provide neighborly service and lead the store team on daily routines.
• Support leaders by reinforcing PSP standards and operations.
• Assist customers in selecting pet products and solutions.
• Participate in recruiting, onboarding and staff development.
• Perform nail trims on pets when required.

Skills

Retail experience

Customer service

Sales skills

Education

High School Diploma or GED

Tools

Microsoft Office

Forklift operation

Job description

Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Responsibilities/Qualifications

As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• assist a neighbor in choosing the perfect toy for a lab who loves to fetch
• stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
• show a fourth grader how to test the water in his fish tank
• set an example for the other team members in delivering fantastic neighborly service
• assist the store’s team leaders by reinforcing the daily operational procedures and performance expectation
• …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!

Shift Supervisor* key responsibilities include:

• Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
• Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
• Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
• Involvement in store recruiting, onboarding and team member development.
• Communicating opportunities to improve community engagement or store performance to the team leaders.
• Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
• Willingness to perform nail trims on our furry friends.

PAWsome Shift Supervisor

candidates will have:

• A high school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills are a must.
• Ability to operate all equipment, including a forklift, to run the store is important, as well as the abiilty to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
• Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older

Why Us:

• Employee Discounts
• Flexible Schedules
• Pay Increases & Pet Care Training Programs
• Promotion From Within Culture
• Medical, Dental & Vision Plans (Full-Time)
• Health Savings & Flexible Spending Accounts
• Paid Time Off (Full-Time)

About Company

Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet