Store Shift Leader - Fast-Paced Pizza Team Lead

SmartRecruiters, Inc.; Alexandria (VA); On-site; USD 40,000 - 52,000; Full time

Job summary

Team Washington, Inc. (Domino’s Pizza franchise) in the Washington DC metro area is seeking a Store Assistant Manager to help run daily operations, oversee sales and service, and support a fast-paced team.

This role emphasizes maintaining food quality and sanitation, managing shift tasks, cash handling with the POS system, and building loyal customers through friendly interactions and consistency. You will train staff, coordinate scheduling, and ensure adherence to policies while promoting a

Qualifications

• Ability to lead a team on duty and supervise daily operations.
• Excellent verbal and written communication with customers and management.
• Strong multitasking in a fast-paced environment.
• Proficiency in handling cash, making change and processing orders.

Responsibilities

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume, fast-paced operations.
• Communicates clearly with management and team members.
• Greets customers in person or via phone and takes orders promptly.
• Maintains knowledge of menu and specials to assist customers.
• Communicates daily job assignments on each shift.
• Oversees pre-close functions and ensures quality standards.
• Oversees cash management duties and processes daily reports.
• Adheres to waste tracking, food, and labor cost controls.
• Upsells additional products where appropriate.
• Masters POS systems for order taking.
• Handles currency and credit transactions accurately.
• Follows safe food preparation and presentation procedures.
• Assists inventory control and stock ordering.
• Builds loyalty through friendly interactions and appreciation.
• Resolves complaints promptly and professionally.
• Coordinates scheduling with team members for seamless service.
• Takes initiative to handle extra tasks.

Skills

Customer service

Leadership

Multi-tasking

Communication

Cash handling

POS proficiency

Tools

POS system

Job description

Team Washington, Inc. (Domino’s Pizza franchise) in the Washington DC metro area is seeking a Store Assistant Manager to help run daily operations, oversee sales and service, and support a fast-paced team.

This role emphasizes maintaining food quality and sanitation, managing shift tasks, cash handling with the POS system, and building loyal customers through friendly interactions and consistency. You will train staff, coordinate scheduling, and ensure adherence to policies while promoting a