Store Shift Lead - Drive Experience & Ops

Walgreens; La Vergne (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in La Vergne, TN seeks a dedicated team member to support customer experience and store operations. You will greet customers, assist with products and services, and help open/close the store in the absence of management.

You will handle returns, refunds, cash drops, and ensure accurate pricing and inventory. The role emphasizes delivering a memorable Walgreens service experience and maintaining store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Holds store keys to open/close without management when necessary.
• Assists with vendor deliveries and backdoor access as needed.
• Maintains accurate cash register records and price verifications.
• Maintains store cleanliness, displays, and inventory accuracy.

Skills

Leadership experience

Fluent English

Job description

Walgreens in La Vergne, TN seeks a dedicated team member to support customer experience and store operations. You will greet customers, assist with products and services, and help open/close the store in the absence of management.

You will handle returns, refunds, cash drops, and ensure accurate pricing and inventory. The role emphasizes delivering a memorable Walgreens service experience and maintaining store standards.