Store Shift Lead: Customer Experience & Operations

Walgreens; Hopkins (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a candidate to support daily store operations, including opening/closing, cash handling, and assisting customers with products and services. The role emphasizes delivering a delightful customer experience and maintaining accurate cash controls.

You will greet customers, resolve questions, and support inventory, pricing, and displays. Prior leadership experience and English fluency are required, with pharmacy credentials as applicable.

Qualifications

• Minimum 1 year of leadership or supervisory experience.
• Fluency in reading, writing, and speaking English.
• Ability to handle cash, operate store systems, and maintain accuracy.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Process returns, refunds, cash drops, and provide change at registers.
• Model and deliver a distinctive customer experience.
• Engage customers by greeting, assisting with products and services, and resolving issues.
• Assist with vendor deliveries, pricing changes, and inventory control.
• Maintain store cleanliness, displays, and organized stockroom.

Skills

Leadership experience

Customer service

English fluency

Education

High school diploma or equivalent

PTCB certification

Pharmacy license (if required)

Job description

Walgreens is seeking a candidate to support daily store operations, including opening/closing, cash handling, and assisting customers with products and services. The role emphasizes delivering a delightful customer experience and maintaining accurate cash controls.

You will greet customers, resolve questions, and support inventory, pricing, and displays. Prior leadership experience and English fluency are required, with pharmacy credentials as applicable.