Store Service Manager

Socket.dev; Murfreesboro (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Retirement plan enrollment

Paid Time Off (PTO)

Closed evenings and Sundays

7 paid holidays off

Job summary

Precision Tune Auto Care is seeking a Store Service Manager to lead a team in service, parts, and fleet operations while delivering outstanding customer service.

The role focuses on recruiting, training, and inspiring service and shop staff, ensuring programs and standards are executed, and maintaining strong shop productivity. Safety and compliance are key responsibilities.

Qualifications

• 1+ year of automotive service or retail management experience.
• Valid driver's license.
• Strong leadership, communication, and customer service skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead, train, and motivate store staff to achieve sales and service goals.
• Manage store operations including productivity, profitability, and customer satisfaction.
• Ensure compliance with safety and company policies; oversee shop workflow.
• Hire, develop, and retain top talent; open/close duties as a keyholder.

Skills

Leadership

Communication

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Store Service Manager

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.

At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.

Position Summary

As a Store Manager at Precision Tune Auto Care, you'll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. You'll recruit, train, and inspire your service and shop teams, ensuring programs, initiatives, and standards are executed effectively. You'll also help maintain strong shop productivity and take on additional related responsibilities as needed. This is a safety-sensitive position.

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
• Retirement plan enrollment available
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays - enjoy a better work-life balance
• 7 paid holidays off

What You'll Do

• Lead, train, and motivate store associates and technicians to achieve sales and service goals
• Manage store operations - including productivity, profitability, and customer satisfaction
• Ensure compliance with safety, environmental, and company policies
• Maintain staffing levels by hiring, developing, and retaining top talent
• Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service
• Resolve customer concerns with professionalism and care
• Support fleet business relationships and vendor partnerships
• Perform opening and closing duties as a keyholder

What You Bring

• High school diploma or equivalent (college or technical program preferred)
• 1+ year of experience in automotive service or retail management
• Valid driver's license
• Strong leadership, communication, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Basic math and computer skills (POS, cash handling, reports, etc.)
• Flexible availability - including evenings, weekends, and holidays

Physical Requirements

• Lift up to 50 lbs. without assistance
• Frequent standing, walking, bending, and reaching
• Ability to climb ladders and operate a vehicle safely

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.