Store Service Leader - Elevate Customer Experience & Sales

Williams-Sonoma, Inc.; Rogers (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Job summary

A major home goods retailer in Rogers, Arkansas is seeking a retail manager to lead a team in creating exceptional customer experiences. The role involves guiding associates, ensuring adequate staffing, and resolving client service issues. Ideal candidates will have 2-3 years in retail or management and strong communication and leadership skills. Benefits include a generous discount, health insurance, and a 401(k).

Qualifications

• 2-3 years of previous retail sales experience or management experience in a customer service related field.
• Ability to execute multiple tasks and manage competing priorities.

Responsibilities

• Lead the store team to create an exceptional experience for customers and exceed sales goals.
• Ensure sales floor is adequately staffed and serve as a role model for sales associates.
• Coach staff on customer service principles and resolve client service issues.

Skills

Communication skills

Organization skills

Leadership skills

Critical thinking

Time management

Job description

A major home goods retailer in Rogers, Arkansas is seeking a retail manager to lead a team in creating exceptional customer experiences. The role involves guiding associates, ensuring adequate staffing, and resolving client service issues. Ideal candidates will have 2-3 years in retail or management and strong communication and leadership skills. Benefits include a generous discount, health insurance, and a 401(k).