Ross Stores is seeking a Specialist in Benton Harbor, Michigan to provide a visible presence at store entrances and exits while mitigating theft and ensuring a safe environment for associates and customers. The ideal candidate should possess strong communication and customer service skills, with at least a high school education. Experience in retail supervision and loss prevention is preferred. The role emphasizes teamwork, professionalism, and proactive engagement with customers, while also adhering to company protocols for safety and loss prevention measures.
Qualifications
One year retail supervisor experience or similar training preferred.
One year loss prevention/security training preferred.
Active Security Guard License preferred.
Responsibilities
Provide visible presence at store entrances/exits to mitigate theft.
Partner with Store Leadership to ensure compliance with Loss Prevention directives.
Greet and assist customers courteously at all times.
Skills
Strong communication skills
Customer service skills
Ability to work effectively in a fast-paced environment
Education
High School education or equivalent
AA degree preferred
Job description
Ross Stores is seeking a Specialist in Benton Harbor, Michigan to provide a visible presence at store entrances and exits while mitigating theft and ensuring a safe environment for associates and customers. The ideal candidate should possess strong communication and customer service skills, with at least a high school education. Experience in retail supervision and loss prevention is preferred. The role emphasizes teamwork, professionalism, and proactive engagement with customers, while also adhering to company protocols for safety and loss prevention measures.