Store Sales Manager - Natick

AKIRA; Natick (MA); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Life Insurance

LTD

FSA/HSA/Dependent Care FSA

401(k) Plan

Employee Discount

Job summary

AKIRA is seeking a Store Sales Manager to lead a high-performing retail team in delivering exceptional fashion customer service. You will recruit, train, and motivate staff, maintain store standards, and drive sales through AKIRA's selling culture.

You will supervise day-to-day operations, manage inventory and budgets, and uphold company policies while striving to exceed store goals and deliver outstanding client experiences.

Qualifications

• Passion for fashion and customer service.
• Strong leadership and people-management skills.
• Excellent communication and organizational skills.
• Experience leading a retail team and achieving sales goals.

Responsibilities

• Recruiting, interviewing, and hiring store staff and managers.
• Training, developing, and retaining top talent.
• Maintaining store morale and selling culture.
• Delivering timely feedback to employees and managers.
• Achieving and surpassing daily, weekly, and monthly sales goals.
• Leading by example and upholding AKIRA policies.

Skills

Passion for fashion

Leadership

Communication

Organizational skills

Motivation and urgency

Retail management experience

Job description

Sales Manager

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.

Sales Manager

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.

AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.

Position: Store Sales Manager

Position Overview

AKIRA Sales Managers are fanatical salespeople, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing to achieve their personal & store goals.

Responsibilities

• Recruiting, interviewing, & hiring new employees & managers
• Training, developing, & retaining top-notch employees & managers
• Developing & maintaining a high store morale
• Reinforcing & improving our selling culture through our 5 steps of selling
• Delivering in the moment & written feedback
• Acting as a supreme motivator for employees & managers
• Ensuring store operations and visual presentation are up to AKIRA's standards
• Upholding and enforcing all of AKIRA's policies
• Achieving & surpassing individual sales goals
• Achieving & surpassing the store's daily, weekly, & monthly sales goals
• Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles

Requirements

• Passion for fashion
• Fanatical work ethic
• Strong Leadership skills
• Excellent communication & organizational skills
• High motivation and an appropriate sense of urgency
• Minimum of 1 year experience in retail management
• Ability to supervise, motivate, & direct employees effectively
• Ability to adapt well to new direction and embrace change
• In-depth knowledge of visual merchandising & customer service
• In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation
• Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success
• Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers

Physical Requirements

• Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
• Ability to stand/walk for extended periods of time, including a 10-12 hour shift

Benefits And Perks

AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities.

Job Type: Full-Time

We are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

We may utilize AI-assisted and automated tools as part of the recruiting and hiring process. All employment decisions are made in compliance with applicable laws and without discrimination.

At AKIRA, we believe in breaking down the barriers of the traditional retail experience and embracing the individuality of both our team and our clients. We’re on the lookout for extraordinary individuals who thrive on creativity, innovation, and pushing the boundaries of what's possible.

Join our team and become part of a culture that values diversity, fosters personal growth, and encourages out-of-the-box thinking.