Store Sales Manager

LaserAway; Novato (CA); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Ownership opportunities

Professional growth

Collaborative culture

Competitive rewards

Exclusive perks: free and discounted A

Job summary

LaserAway is seeking a Store Sales Manager (Location Director) in Novato to lead clinic performance, oversee daily operations, and drive revenue through team leadership and exceptional patient care.

Responsibilities include coaching PCCs, managing schedules, and ensuring LaserAway brand standards, with a focus on growth and patient satisfaction in a premium aesthetic dermatology setting.

Qualifications

• High School Diploma required; Bachelor's Degree preferred.
• 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.

Responsibilities

• Drive Sales Success: Lead by example, coaching PCCs to achieve goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling and ensure a smooth patient experience.
• Deliver Exceptional Patient Care: Monitor patient satisfaction metrics and ensure premium experience from consult to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focus on cross-sell, upsell, and win-back strategies.

Skills

Google Suite

CRM systems

Data analysis

Education

High School Diploma

Bachelor's Degree preferred

Job description

Perform exceptional treatments. Build confidence. Ignite the potential within.

Current job opportunities are posted here as they become available.

Join LaserAway as a Store Sales Manager - Lead, Inspire, and Drive Success in Aesthetic Dermatology!

About the Role: Store Sales Manager (Location Director)

As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. You'll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.

Compensation

Enjoy a competitive base salary at our Novato location, plus the opportunity to earn revenue shares based on your clinic's performance. This unique compensation plan rewards your leadership and dedication to driving results.

On average, our Store Sales Managers earn $70,000 to $115,000 annually, with top performers exceeding expectations thanks to their ability to inspire their teams and achieve revenue goals. At LaserAway, your success is our success!

Key Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and "win-back" strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway's brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

What We're Looking For

• Education: High School Diploma required; Bachelor's Degree preferred.
• Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
• Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
• Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway's values and operational excellence.
• Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.

Why You'll Love It Here

• Ownership Opportunities: Take ownership of your clinic's performance and success with autonomy to make an impact.
• Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
• Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
• Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
• Exclusive Perks: Receive free and discounted aesthetic treatments to look and feel your best!

Benefits Summary

• Medical, Dental, Vision, Disability and Life Insurance
• a 401(k) plan with a company match
• additional ancillary benefits
• Paid Time Off (PTO) in compliance with state and federal requirements
• ensuring our employees are supported both professionally and personally
• incentive compensation, including potential bonuses and commissions, depending on role and performance

Disclaimer

This job description is not exhaustive and may be updated at any time. LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship. Duties may be reassigned as needed.

Why LaserAway?

At LaserAway, we redefine excellence in aesthetic dermatology. Every treatment is performed by licensed medical professionals supported by 25 board-certified dermatologists who craft and monitor our protocols for unmatched safety and effectiveness. With state-of-the-art technology and premium products, we treat all skin types with precision and care, combining clinical expertise with cutting-edge innovation.

Join Our Team

At LaserAway, we empower our leaders to thrive in a dynamic environment where excellence and innovation drive success. If you are a results-driven leader passionate about aesthetics and motivated by the opportunity to lead a high-performing team, we want to hear from you.