Store Sales Leader & Guest Experience Champion

American Eagle Outfitters, Inc.; Christiansburg (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

40% off AE/Aerie

Career advancement

Development opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience. You will manage daily store operations, train and celebrate associates, and drive strong sales performance while embodying our brand values.

You will recruit and develop talent, reinforce service standards, and foster a Guest First culture in a fast-paced retail environment with a focus on KPI results and store safety.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Strong focus on guest experience and service standards.
• Ability to recruit, hire and develop store talent.
• Proven ability to achieve KPI targets and drive sales.

Responsibilities

• Drive sales by optimizing fitting room and sales floor productivity and guest loyalty.
• Motivate and lead the team to uphold AEO service standards on the sales floor and in the fitting room.
• Recruit, hire and train associates to meet business needs and maintain a Guest First culture.
• Provide real-time coaching and feedback to maximize performance and engagement.

Skills

Sales leadership

Guest experience

Coaching & training

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, lead LOD shifts, and ensure an exceptional guest experience. You will manage daily store operations, train and celebrate associates, and drive strong sales performance while embodying our brand values.

You will recruit and develop talent, reinforce service standards, and foster a Guest First culture in a fast-paced retail environment with a focus on KPI results and store safety.