Store Sales Associate

Citi Trends, Inc.; West Springfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Citi Trends, Inc. in West Springfield, MA is seeking a Store Sales Associate to join our value-priced urban apparel team. You will help customers, process transactions, and keep the sales floor neat.

The role requires a high school diploma or equivalent, strong communication and math skills, and the ability to work nights and weekends. You will support management with merchandising, pricing changes, and loss-prevention efforts.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math operations (addition, subtraction, multiplication, division, and percentages).

Responsibilities

• Processing freight.
• Assisting with the taking price changes/markdowns.
• Balances his/her register according to company policy.
• Calls out prices for customer when ringing register transaction.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains cleanliness and housekeeping duties as assigned.
• Provides proper customer service, including greeting customers and inviting them to return.
• Follows all safety procedures and wears a name tag.
• Assists management with merchandising and stock level.
• Explains exchange/refund policies to customers.
• Supports Loss Prevention efforts and reports incidents as required.

Skills

Excellent communication

Organizational skills

Education

High School Diploma or Equivalent

Tools

Cash handling

Customer service

Communication

Organizational skills

Job description

West Springfield, Massachusetts, United States

Store Sales Associate

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

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