Store Sales Associate

Citi Trends; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading value-priced urban apparel retailer in Cincinnati is seeking a dedicated Store Sales Associate to join their team. The role involves processing freight, assisting with price changes, providing excellent customer service, and helping ensure a neat and organized store environment. Candidates should have a high school diploma and possess good communication and mathematical skills. The position requires a flexible schedule, including nights and weekends.

Qualifications

• Ability to work a flexible schedule including nights and weekends.
• Excellent communication and organizational skills are required.
• Basic mathematical calculations capabilities are necessary.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Provide exceptional customer service and handle transactions.
• Assist management with merchandising and maintaining the sales floor.

Skills

Excellent communication

Organizational skills

Mathematical calculations (addition, subtraction, etc.)

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We’re growing, so if you’ve ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level
• Assists management with any tasks requested per company policy
• Explains our exchange/refund policies to customers after transactions
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights and weekends
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages