Store Sales Associate

storesalesassociate; Battle Creek (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. This role involves processing freight, assisting with price changes and markdowns, and balancing the register according to policy.

You will provide friendly customer service, handle transactions, and assist with merchandising and shop-floor upkeep, while explaining exchange policies and supporting loss prevention efforts as needed.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Processing freight.
• Assisting with price changes/markdowns.
• Balancing register per company policy.
• Calling out prices for customers at checkout.
• Bagging merchandise efficiently during transactions.
• Handling cash, checks and cards correctly per policy.
• Obtaining management approval for returns, voids and checks.
• Maintaining cleanliness and housekeeping duties.
• Providing customer service and greeting customers.
• Following safety procedures and wearing a name tag.
• Assisting management in merchandising on the sales floor.
• Assisting with tasks per company policy.
• Explaining exchange/refund policies to customers.
• Supporting Loss Prevention procedures and reporting incidents.

Skills

Communication skills

Organizational skills

Flexible schedule

Mathematical ability

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.