Store Protection & Loss Prevention Specialist

Ross Stores; Fresno (CA); On-site; USD 23,970 - 24,659; Full time

Job summary

Ross Stores in Fresno, California is seeking a Loss Prevention Specialist to provide a secure environment for both associates and customers. The role demands excellent customer service and communication skills while implementing safety protocols and loss prevention strategies. Candidates should have a high school diploma, be customer-focused, and demonstrate the ability to work well under pressure. The position offers a competitive hourly wage ranging from $17.40 to $17.90, reflecting the candidate's experience and skills.

Qualifications

• Must have at least one year of retail supervisor experience.
• Active Security Guard License preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provide a visible presence at Store entrances/exits.
• Mitigate theft and fraud while ensuring a safe environment.
• Gather theft indicators and communicate with Store Leadership.

Skills

Strong communication skills

Excellent customer service skills

Ability to build and maintain relationships

Conflict resolution

Understanding of loss prevention techniques

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Fresno, California is seeking a Loss Prevention Specialist to provide a secure environment for both associates and customers. The role demands excellent customer service and communication skills while implementing safety protocols and loss prevention strategies. Candidates should have a high school diploma, be customer-focused, and demonstrate the ability to work well under pressure. The position offers a competitive hourly wage ranging from $17.40 to $17.90, reflecting the candidate's experience and skills.